Unintuitive Interface: Current systems can be difficult to use, resulting in errors and service delays.

Inefficient Inventory Management: The lack of advanced inventory tracking features complicates order planning and increases the risk of losses due to mismanagement.

Limited Compatibility: Some systems may have compatibility issues with specific hardware or may not easily integrate with other existing systems.

Data Security and Privacy: The lack of strong security measures can expose confidential business and customer information to potential attacks.

Lack of Control in Restrictive Processes: The inability to set detailed permissions can result in financial losses or errors in sales recording.

Dependence on Support and Physical Staff: The need for technical support and the physical presence of specialized personnel can cause prolonged downtime and additional costs for the business.

The proposed solutions to address the identified issues in the point of sale system for a bar/restaurant include designing an intuitive and easy-to-use interface, implementing an advanced inventory management system, developing compatible and easily integrable software, applying robust data security measures, providing advanced permission management tools, and creating a web-based point of sale platform with online support resources and proper staff training. All of this aims to improve operational efficiency, reduce costs, and minimize downtime. Additionally, the implementation of real-time notifications and process transparency serves as a major differentiator.

The impact of the new point of sale system on the bar/restaurant has been significant and positive. Since its implementation, the system has processed tens of thousands of bills, with an average of over 5,000 bills per month, demonstrating its effectiveness and adoption by the staff. Thanks to the implemented solutions, such as the intuitive interface, advanced inventory management, and robust data security measures, the business has experienced a notable increase in its profits. Strict process control has minimized losses and optimized resources, while the elimination of previous problems has significantly improved operational efficiency. In summary, the new point of sale system has had a transformative impact, driving the growth and profitability of the bar/restaurant.